247 GP After Care

247 GP After Care is an additional service applicable to patients who are registered for the service. In order to register for this additional offering, you need to have satisfied the following conditions:

  1. A pre-existing patient of 247 GP
  2. You need to have been seen by one of the doctors of 247 GP
    Therefore, you may be registered on the system and never consulted; you are not able to register for 247 GP After Care.

This additional service operates at the following times:

  • Monday to Thursday: 8 pm to 6 am
  • Friday and Saturday: 6 pm to 6 am
  • Sunday: 3 pm to 6 am

At all other times, you will need to make use of our usual service, 247 GP, or your local emergency services.



How the service works

  1. The service uses an app called Medici. This needs to be downloaded off the App Store for either Android or Apple.
  2. Once downloaded, you will need to complete the registration process. There is no cost to register.
  3. During the registration process, you will be asked for an Activation Code. This code will be provided to you by the receptionist or doctor. The activation code allows you to be linked to the doctors at 247 GP automatically.
  4. The use of the service only applies to 247 GP After Care and is only operational during the service times.
  5. Once your message has been received via the Medici platform, the doctor on call will respond to it, and in so doing will initiate a consultation.
  6. If the medical problem cannot wait, then please contact your local emergency services.
  7. Any messages outside of the operating hours will not be answered.
  8. You may not use the service for an unregistered patient.
  9. The consulting services offered are for GP-based medical conditions, and not for severe or life-threatening conditions.
  10. The doctor may decide to forgo the telephonic consult, and you will be asked to come in for a Consultation at the practice. The discretion of the doctor must be respected.

The 2020 rates for these services are as follows

Telephonic consult: R290

Consultation at the practice: R810

Conditions of payment and liability

In terms of the conditions of payment and liability for the account, please refer to our FAQ section for 247 GP. The responsibility for the account remains with the patient or their legal guardian or the main member of the account.

By downloading the app, you agree to the terms and conditions of the service.